Return & Exchange Policy

At Lynea, customer satisfaction is our priority. We accept returns and exchanges in case of size-related issues or major product defects.

Eligible for Return & Exchange

You can request a return or exchange if:

• The size does not fit

• You received a damaged or defective product

• There is a major issue with the product

Conditions

• The product must be unused, unwashed, and in original condition

• Original tags and packaging must be intact

• Request must be raised within X days of delivery (you can set 3 / 5 / 7 days)

Return & Exchange Process

• Contact us at lyneashopping@gmail.com with your order ID and issue details

• Our team will review and guide you through the process

• Exchanges are subject to product availability

Non-Eligible Cases

Returns or exchanges will not be accepted if:

• Product is damaged due to misuse

• Tags or packaging are missing

• Issue is reported after the return window

Refunds (If Applicable)

• Refunds will be processed once the returned product passes quality check

• Amount will be credited to the original payment method within 5–7 working days

Contact Us

For return or exchange requests, contact:
📧 lyneashopping@gmail.com